The Winsen

We’re excited to offer flexible delivery across 48 states in the U.S. — designed to make receiving your order as smooth and stress-free as possible.

Once your order is placed, you’ll get an SMS and email from our delivery partner, with a link to customize your delivery experience the way you like it.

Your Home, Your Rules

Need it left on the porch, in the garage, by the gate, or on the balcony? No problem. Just choose your preferred drop-off spot and we’ll make sure your order is waiting right where you want it.

Prefer White Glove service? Just select it at checkout and our team will take care of everything — from delivery to placement.

Delivery On Your Terms

Busy week? We get it. Schedule your delivery for any weekday (Monday–Friday) at a time that works for you. It’s your schedule — we’ll work around it.

Change of Plans? No Problem.

If your order is still on the way and you’ve had a change of heart, you can easily refuse the delivery using the delivery app. We’ll make sure it gets returned safely and promptly, and issue a full refund.

We want you to absolutely love your new furniture — and if it’s not quite the right fit, we’ve got you covered. Our easy return process is designed to give you peace of mind: just submit a return request within 14 days of delivery, as long as the item is still in new condition, and we’ll guide you through every step.

Our team is there, every step of the way, If you ever need a hand with your return — our team is always happy to help. Simply reach out to us at [email protected], and we’ll be right there to support you, answer your questions, and make everything feel effortless.

We believe great furniture should be easy to enjoy — and easy to afford. That’s why we offer finance options, to bring you flexible payment options that work for your budget.

At checkout, simply choose one of our finance options and pick the monthly payment plan that suits you best. You’ll enjoy 0% APR, with no late fees, no hidden charges, and no surprises — just straightforward financing that puts you in control.

Whether you’re furnishing a single room or your entire home, our finance options helps make it happen — comfortably and confidently.

Crafted for Quality. Backed with Confidence.

When you choose our furniture, you’re choosing exceptional quality — and we believe your experience should be just as exceptional. While most brands offer just 1 year of coverage, we offer up to 12 years — because we stand by what we make.

For even more peace of mind, you can add our Accident Protection Plan at checkout. It’s designed to cover life’s little surprises — spills, scratches, and the unexpected — so you can relax and enjoy your furniture worry-free. The option to extend the warranty on your furniture is available at the checkout.