The Bertie

We’re excited to offer flexible delivery across 48 states in the U.S. — designed to make receiving your order as smooth and stress-free as possible.

Once your order is placed, you’ll get an SMS and email from our delivery partner, with a link to customize your delivery experience the way you like it.

Your Home, Your Rules

Need it left on the porch, in the garage, by the gate, or on the balcony? No problem. Just choose your preferred drop-off spot and we’ll make sure your order is waiting right where you want it.

Prefer White Glove service? Just select it at checkout and our team will take care of everything — from delivery to placement.

Delivery On Your Terms

Busy week? We get it. Schedule your delivery for any weekday (Monday–Friday) at a time that works for you. It’s your schedule — we’ll work around it.

Change of Plans? No Problem.

If your order is still on the way and you’ve had a change of heart, you can easily refuse the delivery using the delivery app. We’ll make sure it gets returned safely and promptly, and issue a full refund.

Your peace of mind matters to us — and so does making returns as easy as possible. That’s why we offer two simple return options, designed for a smooth, stress-free experience.

1. One-Click Returns: Cancel Before It Arrives

Changed your mind before delivery? No problem. If your order is still en route, just tap a button in the delivery app (or email) to decline it. We’ll handle the return and make sure it’s sent straight back — no need to lift a finger.

2. Easy, Free Returns: We’ll Take It From Here

Already received your order but it’s not quite right? Log into your member area using the special link we’ll send you and request a return. We’ll arrange the pickup at no extra cost — and you’ll have a full 14-day window to send it back.

We believe great furniture should be easy to enjoy — and easy to afford. That’s why we offer finance options, to bring you flexible payment options that work for your budget.

At checkout, simply choose one of our finance options and pick the monthly payment plan that suits you best. You’ll enjoy 0% APR, with no late fees, no hidden charges, and no surprises — just straightforward financing that puts you in control.

Whether you’re furnishing a single room or your entire home, our finance options helps make it happen — comfortably and confidently.

Crafted for Quality. Backed with Confidence.

When you choose our furniture, you’re choosing exceptional quality — and we believe your experience should be just as exceptional. While most brands offer just 1 year of coverage, we offer up to 12 years — because we stand by what we make.

For even more peace of mind, you can add our Accident Protection Plan at checkout. It’s designed to cover life’s little surprises — spills, scratches, and the unexpected — so you can relax and enjoy your furniture worry-free. The option to extend the warranty on your furniture is available at the checkout.